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Who ChatGPT, Gemini and Perplexity recommend for CRM for small business

10 buyer questions asked on ChatGPT, Gemini, Perplexity — 30 answers analysed, 2026-09-20. Ranked by how many answers named each product. HubSpot was named most often (24 of 30).

#ProductAnswers naming itShare of voice%
1 HubSpot scored 84/100 24
80%
2 Pipedrive 18
60%
3 Zoho CRM 16
53%
4 Freshsales 12
40%
5 Bigin by Zoho 10
33%
6 Less Annoying CRM 10
33%
7 Salesforce Starter 7
23%
8 Salesflare 5
17%
9 monday CRM 4
13%
10 Attio 3
10%
11 Keap 3
10%
12 Capsule CRM 2
7%

HubSpot — 84/100 AI visibility

ChatGPT
93
named in 90% of answers
Gemini
61
named in 50% of answers
Perplexity
96
named in 100% of answers

Head to head

Which one do the AI assistants actually name more often?

HubSpot vs PipedriveHubSpot vs Zoho CRMPipedrive vs Zoho CRM

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Scanning in CRM for small business — the same category as this table.

Method: each surface was asked the same 10 buyer questions; every answer was analysed for which products it named. Counts are mentions in answers, not endorsements. Nobody pays to be listed.