Often, but not first. Zoho Desk is named in 45% of answers about help desk and ticketing software, ranking #4.
Measured by asking ChatGPT, Gemini and Perplexity the questions buyers ask, then counting who gets named. Zoho Desk appears in 1 category we track.
| Category | Rank | Named in | Share of voice | % |
|---|---|---|---|---|
| help desk and ticketing software | #4 | 13/29 | 45% |
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Counts are mentions in AI answers, not endorsements. Measured 2026-09-20. Nobody pays to appear.