Rarely. Gorgias is named in only 31% of answers about help desk and ticketing software (#7).
Measured by asking ChatGPT, Gemini and Perplexity the questions buyers ask, then counting who gets named. Gorgias appears in 2 categories we track.
| Category | Rank | Named in | Share of voice | % |
|---|---|---|---|---|
| help desk and ticketing software | #7 | 9/29 | 31% | |
| customer support chat software | #10 | 5/30 | 17% |
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Counts are mentions in AI answers, not endorsements. Measured 2026-09-20. Nobody pays to appear.