Rarely. HubSpot Service Hub is named in only 13% of answers about customer support chat software (#11).
Measured by asking ChatGPT, Gemini and Perplexity the questions buyers ask, then counting who gets named. HubSpot Service Hub appears in 2 categories we track.
| Category | Rank | Named in | Share of voice | % |
|---|---|---|---|---|
| customer support chat software | #11 | 4/30 | 13% | |
| help desk and ticketing software | #12 | 3/29 | 10% |
A full scan asks all 10 buyer questions and returns a fix plan. Free, no account.
Counts are mentions in AI answers, not endorsements. Measured 2026-09-20. Nobody pays to appear.